Shipping policy
Lunor Lifestyle is committed to providing all its customers with a fast and reliable shipping service. This shipping policy describes delivery times, costs and procedures to ensure an optimal shopping experience.
Delivery times
Lunor Lifestyle is committed to shipping all orders within 24 to 48 hours of purchase confirmation. Once dispatched, orders should arrive within 5-14 working days. Delivery times may vary depending on various factors, including but not limited to weather conditions, periods of high demand and customs procedures.
Free shipping
Lunor Lifestyle is proud to offer free delivery. Regardless of the size of your order or where you live, you will benefit from free delivery. This offer reflects our commitment to making our customers' shopping experience as enjoyable and hassle free as possible.
Shipment
All orders placed with Lunor Lifestyle are shipped directly from our supplier. This method allows us to reduce processing times and ensure that our customers receive their products as quickly as possible. It also allows us to carry out strict quality control on every item shipped.
Order Processing
Once you have placed your order, you will receive a confirmation email. Lunor Lifestyle processes and ships orders within 24 to 48 hours. Once your order has been shipped, you will receive an email with tracking information so you can follow your package to its final destination.
Order tracking
Lunor Lifestyle provides tracking information for all orders shipped. A tracking number will be emailed to you as soon as your order is shipped. This number will allow you to track the status of your delivery via the carrier's website.
Questions and support
If you have any questions about your order or our shipping policies, please contact our customer support team at info@lunorlifestyle.com. Our dedicated team is here to help and will answer all your questions as soon as possible.
Restrictions and Exceptions
Whilst we make every effort to meet estimated delivery times, certain factors beyond our control may cause delays. Lunor Lifestyle is not responsible for delays caused by customs, weather conditions or other unforeseen circumstances. We ask for your understanding and patience in such cases.
Conclusion
Lunor Lifestyle is committed to providing an exceptional online shopping experience with fast and reliable delivery. By adhering to our shipping policy, we ensure that every customer receives their products as soon as possible, while maintaining a high level of satisfaction. For any further information please contact us at info@lunorlifestyle.com.